====== Changing Account Holder ======


Some customers sign up before the equipment is removed from a previous customer's old residence. 

__**Create New Lead in Powercode**__ -Create a new lead for the new customer

__**Check Previous Owner's Account**__ -Check to verify that the previous owner of the address has scheduled to cancel their services. If they have not, create a separate ticket for that account noting that services have been requested to take over. 

__**Verify the Date They Want to Begin Services**__ -Note in their ticket when they would like their services to begin. Answer any service/package questions as you would with any new customer.