If someone is calling in and is looking for someone in particular (not customer service related) or selling a product simply state **"we do not accept solicitations at this number, this is a call center for customer use only. Please take us off your list"**

//disconnect the call immediately after saying this//

**UNDER NO CIRCUMSTANCES**

  * verify any employee information
  * verify that a person even works here

most of these calls are in bad faith, do not engage