===== CALIX 844E-1 =====
This page is for information regarding the configuring, and troubleshooting of the Calix router. Also known as the Intellipop Router.

==== Configuration ====
  - Plug the router into power using the power cable that comes with it, and make sure the ON/OFF button is pushed. 
  - Plug an ethernet cable that is receiving data into the ETH-WAN (White) port, and wait for the router to boot up.

After the router has fully powered on the POWER, BROADBAND, SERVICE, WiFi 2.4GHz, and WiFi 5 GHz lights on the front should all be green. If this is the case you are ready to use the [[https://calixcloud.calix.com/support/home|Calix Cloud]] to configure this router. 

* Once you are logged in click on **NetOps** in upper right hand corner as shown below, and then click** Add Subscriber**.
{{ :tech:add_sub.png?400 |}}

  * Fill out requested information for the customer and hit the blue Submit button. Account and Subscriber Location ID are both going to be the CUID.
{{ :tech:add_sub_2.png?400 |}}


  * Click the button that pops up **Click here to add a system**
{{ :tech:add_system.png?400 |}}

  * Enter the FSAN/SSID that is on the router into the **RegID/FSAN/MAC Address/SN** box as show below. After you have done this the other fields will auto populate. Hit the **Next** button.
{{ :tech:add_system_2.png?600 |}}

  * Set the SSID and Passphrase for the 2.4GHz network and for the 5GHz network, make sure to make the 5GHz network the same name followed by 5GHz.
{{ :tech:ssid_settings.png?400 |}}

==== Important Things To Check During A Call ====
   * are the