====Verifying Providence Fiber Availability==== All of Providence City will be getting fiber to the home but it will be built in phases. Service might not be available at the time the customer calls in, but it will eventually be covered. To check if the address is serviceable click here [[https://providence.stratafi.net/|Providence Fiber]] Enter the physical address of the home into the box shown below and hit verify. **Do not copy and paste here, manually type the address and click the one that pops up.** {{ :tech:providence_fiber_availability_check.png?600 |}} //note: all addresses are in the database, regardless if the service can be activated or not. If you are not able to find it, the address being entered is most likely incorrect// ====Available==== If service **is available**, a pop up will say that you can signup for service at this address shown below. If a customer wants to sign up, they will need to complete the form themselves. Create a lead in Powercode for Intellipop and direct them to this website: https://providence.stratafi.net/ Have them fill out the information as we cannot do it for them. {{ :tech:providence_fiber_available.png?600 |}} ====Not Available==== If service **is not available** you will get a pop up that will say fiber is not available at this address yet that is shown below. {{ :tech:providence_fiber_not_available.png?600 |}} You can click on the "NOTIFY ME" button and input the customers information to get a text or email when they can signup. ***NEXT STEPS*** **Need to go over plans and pricing? click here** [[Inbound Providence plans and pricing|Plans And Pricing]] **Need to go back to the main Providence Fiber page? click here** [[Inbound Providence Fiber|Providence Fiber]]