=====Change Status To Uninstall=====

**Only change the status to uninstall if they are canceling service that day**

Click on the blue "Change Status" button in the Account Profile section
{{ :tech:change_status.png?600 |}}

Change the status box to "Uninstall" and click the green Ok button
{{ :tech:change_status_uninstall.png?600 |}}

A pop up will appear to confirm the disconnect, click the red "Disconnect Service" button. Doing this will disable the customers service immediately and stop the billing. 
{{ :tech:change_status_confirm.png?400 |}}

If the steps are followed correctly, you will be on the customer overview page with a yellow that says "This Customer Is Uninstall" 
{{ :tech:change_status_confirm_2.png?600 |}}


====Useful Links====

**Need to go back to the previous page? Click here** [[Inbound Wireless Service Cancelation| Wireless Service Cancelation]]

**Need to schedule an uninstall? Click here** [[Inbound Schedule Disconnect|Scheule A Disconnect]]

**Need to create a ticket? Click here** [[Inbound Ticketing Procedures|Ticketing Procedure]]