=====Delinquent Wireless Account=====

Wireless accounts will be emailed their statement on their **bill cycle day** and the payment will be due 4 days later, which is their **bill due date**. Each account has a 10 day grace period. If the customer does not make the payment in full or setup a payment arrangement within 10 days of the due date, Powercode will automatically suspend service at 10:30 AM on that day.

To reinstate wireless service the customer either needs to [[Inbound make a payment|Make A Payment]] or setup a [[Inbound Payment extension|Payment Arrangement]]. If payment is made in full service will automatically be reinstated. 

====Useful Links====

**Need to add a payment method? Click here** [[Inbound Add Payment Method|Add A Payment Method]]

**Need to process a payment? click here** [[Inbound make a payment|Make A Payment]]

**Need to setup a payment arrangement? Click here** [[Inbound Payment extension|Payment Extension]]

**Need to open a ticket? Click here** [[Inbound Ticketing Procedures|Ticketing Procedure]]