====Outbound/ Ticket Follow Up Technical Support====

//Is this customer on a wireless connection or fiber? Do they have any open tickets we can review for helpful information?// Choose from the following options.

Banners at the top of the customers overview page will help you here.
Below is the example for a fiber subscriber banner that is on every fiber account.
{{ :tech:utopia_sub_verification.png?600 |}}

[[Outbound Wireless technical Support|Wireless]]

[[Outbound Utopia Fiber Technical Support|Utopia Fiber]]