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tech:inbound_call

Inbound Phone Call

Answer phone calls like this:

“Thank you for calling Intellipop, This is [your name], how may I help you today?”

For existing customers, verify the phone number and address for the service.

If you need help locating an account in Gaiia click here.Utopia only Locate An Existing Account in Gaiia

If you need help locating an account in powercode click here. All other accounts Locate An Existing Account in Powercode

What type of call are you taking? Choose from the options below.

OpenInfra (this link is temporary)

Sales

Billing

Technical Support

Service Cancelation

Other

Powercode - Ticketing Procedure

Gaiia - Ticketing Procedure

Escalation Procdeure

tech/inbound_call.txt · Last modified: 2024/10/02 02:50 by 127.0.0.1

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