Intellipop Wiki

Note: All 450 devices use this format to login, no 's' in http and no port: IP EXAMPLEhttp://10.*.*.*

Username: admin Password: QZMm7wWaMxhJ8sag

Once you are logged in navigate to the bridge table. Click on the button labeled “Statistics”

Click on the button labeled “Bridging Table” along the top of the screen.

Look for the mac that is appearing on Eth0, this MAC will be the device plugged into the Data port on the POE. If you have the Canopy GUI enhancer extension, you can hover over the MAC and it will tell you the manufacturer of the device.

After you have the MAC for the new device you will need to add it to powercode in place of the existing customer owned equipment MAC address. Click “more” for the customer owned equipment shown below.

Click “Edit Device” on the equipment overview page

Scroll down to the spot labeled MAC Address/DUID. Toggle the “Modify MAC Address” switch, the MAC source will be manual, and you will replace the existing MAC displayed. If this is for a bypass make note of the existing MAC so you can swap it back quickly when you are done. Once this is done scroll down and hit the green save button at the bottom of the screen. The cable may need to be reseated into the router/laptop but it should pull an IP as the MAC has now been authenticated.

Need to go back to the main 450 troubleshooting page? Click here Cambium 450

Need to create a ticket after the call? Click here Ticketing Procedure

Need help escalating the issue? Click here Escalation Procdeure