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tech:inbound_wireless_delinquent_account

Delinquent Wireless Account

Wireless accounts will be emailed their statement on their bill cycle day and the payment will be due 4 days later, which is their bill due date. Each account has a 10 day grace period. If the customer does not make the payment in full or setup a payment arrangement within 10 days of the due date, Powercode will automatically suspend service at 10:30 AM on that day.

To reinstate wireless service the customer either needs to Make A Payment or setup a Payment Arrangement. If payment is made in full service will automatically be reinstated.

Need to add a payment method? Click here Add A Payment Method

Need to process a payment? click here Make A Payment

Need to setup a payment arrangement? Click here Payment Extension

Need to open a ticket? Click here Ticketing Procedure

tech/inbound_wireless_delinquent_account.txt · Last modified: 2024/10/02 02:50 by 127.0.0.1

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